Privacy Policy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from Bloomey Handmade Etsy store, contact us, or otherwise use our services through Etsy.com.
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Data Retention
We retain your personal information only for the duration of the customer relationship & related legal obligations and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
How to Contact Us
For purposes of EU data protection law, If you have any questions or concerns, you may contact us at [email protected].
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
- marketing permissions: when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list, I will send you occasional newsletter emails about promotions, new products and important updates to keep you in the loop! The information you provide will only be used to provide you with updates & personalized marketing. You free to unsubscribe from the list any time. Your privacy is important to us!
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as Hellenic Post (ELTA) for orders shipping. We also use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter. MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy.
You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Data Retention
We retain your personal information only for the duration of the customer relationship & related legal obligations and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your explicit consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
How to Contact Us
For purposes of EU data protection law, If you have any questions or concerns, you may contact us at [email protected].